Florida Department of

TRANSPORTATION

ADA Program

This Grievance Procedure is established in accordance with the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services by or access to activities, programs or facilities of the Florida Department of Transportation. This Grievance Procedure does not apply to complaints relating to employment by the Florida Department of Transportation.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.

The complaint should be submitted by the grievant and/or his or her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

H. Dean Perkins, Architect, ADA Coordinator
Florida Department of Transportation
605 Suwannee St., MS-33 Tallahassee, FL 32399-0450
Voice Ph: 850/414-4359
TTY/TDD: 850/410-5708 or 800/676-3777 (Florida Relay Service)

Within 15 calendar days after receipt of the complaint, the ADA Coordinator or designee will contact the complainant to discuss the complaint and possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or designee will respond to the complainant. The response will explain the position of the Florida Department of Transportation and offer options for substantive resolution of the complaint.

The Department has developed two forms that may be used to provide some specific information related to accessibility on the State Road System. These may be down-loaded from the FDOT Web site at: www.dot.state.fl.us/projectmanagementoffice/ada/adaforms.htm. You can download a MS Word File of this Grievance Procedure here. (40kb doc)