Transportation Statistics Office
Mobility performance measures are used to characterize the success of transportation, in terms of:
- Quantity of service (number of people served) - Collective user perspective, and measure of a program's success.
- Quality of service (degree of traveler satisfaction with the service provided) - Usually related to travel time.
- Accessibility of service (ease of engaging in activities) - Related to existence of service, and difficulty of using it.
- Utilization (how much of the available capacity is used) - Indication of whether the system is properly sized, matching supply to demand.
Together, the four concepts of quantity, quality, accessibility, and utilization provide a comprehensive picture of mobility to
individual users, the general public, and decision makers.
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| For further information contact Eric Brickner
or phone (850) 414-4848
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