EMERGENCY INFORMATION - To be displayed on a situational basis. Hidden otherwise.
Office of Inspector General
Investigations? What You Need to Know
We hope this information will help reduce any stress you
may be feeling about your upcoming investigation. Our
goal is to provide information that will help you make a
positive impact in your area.
What Prompts an Investigation?
An investigation is normally initiated when a complaint or
allegation is received by letter, telephone (hotline), or on
the web-based complaint form.
What is the
Process?
Based on the severity of the
allegation, an investigation may be initiated by the Office
of Inspector General or a request for inquiry may be
forwarded to management. In either case, complaints are
documented, numbered and maintained of file. Investigative
activity is documented including witness contacts and a
formal report is issued. When an investigation is complete,
a conclusion is reached regarding whether the allegation has
been unfounded, not sustained, sustained, exonerated or
policy failure. As required by Section 20.055,Florida
Statutes, information will be provided to law enforcement
when there may be a violation of criminal law.
What happens if a determination of sustained is
reached?
When an investigation is categorized as sustained,
it is referred to management for action. Managers confer
with personnel managers, senior management and the Office of
General Counsel to determine the appropriate level of action
to be taken. Once this action is finalized, managers
notify the OIG of the outcome.
What are my
responsibilities as a Manager?
As a
Manager, you may be briefed on an allegation that is under
investigation. Before informing others of the known
allegation, contact the assigned investigator first—senior
management may have already been informed. If an employee
under your supervision is scheduled for an interview as a
witness, he or she must cooperate in accordance with
FDOT policy 001-450-002. If an
employee under your supervision is scheduled for an
interview as a subject, he or she must also cooperate in
accordance with
FDOT policy 001-450-002. When the
employee appears at the designated place and time, the
investigator will provide more information.
What are my responsibilities as a Witness?
As a Witness, you may be asked questions about
another person or situation. While it may be uncomfortable
answering, the investigator needs the most accurate
information possible. The information that you provide can
influence the outcome of the case. Being cooperative,
truthful and keeping the contents of discussion confidential
will assist the investigative process.
What
are my responsibilities as a Subject?
The OIG's objective is to determine if there is sufficient
evidence to prove or disprove an allegation. Being
cooperative, truthful and keeping the contents of the
discussion confidential will assist the investigative
process. The investigator's goal is to capture all
relevant information and provide managers with a report
stating the facts. Subjects may receive a copy of of
the final report at no cost.
Customer Services Survey
As a Subject, being cooperative, truthful and keeping the
contents of discussion confidential will assist the
investigative process. The OIG's objective is to determine
if there is sufficient evidence to prove or disprove an
allegation. We want to provide managers with a report
clearly outlining the facts, whether they indicate an
allegation is proved or disproved. Our goal is to be
entirely objective.
OIG Contact
Director of Investigations:
Howard Greenfield 850-410-5803
