Engineering/CADD Systems Office
The Department’s Customer Support Guide provides CADD support resources for the Department’s personnel and the
engineering community to assist in the production of CADD projects for the Department. This guide explains how to
find help for specific CADD applications and procedures, who to contact, and what to expect from the support staff within
the Engineering/CADD System Office (ECSO), Structures Design Office (SDO), and Survey & Mapping Office (S&MO).
Customer Support Guide