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TIM — Road Rangers Motorist Feedback
Road Ranger Main Page
Thanks to everyone, for the great compliments to our program. This is the kind
of feedback that make it all worthwhile.
— Road Rangers Statewide Program Manager
 April 2012
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While traveling from Punta Gorda to The Villages my wife and I were north bound on I-75 when we had a flat tire at the Brandon exit. We were scheduled for an appointment in The Villages and this was going to make us very late. No sooner had we stopped in the emergency lane with our flashers on when Road Ranger Dwight Wooten pulled up behind us. He had us back underway in short order. He was very professional and was a great representative of the State DOT . This is a great program.
Thanks
Bob H.
Punta Gorda, Florida
April 2012
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On Friday, April 13, 2012, Diane and I were coming back from Tampa to our office in Orlando when we had a flat tire in the state car. Our receptionist called the Road Rangers in our office who transferred the call to your district. While we waited, a truck driver stopped to change the tire for us. He commented on the low pressure of the "donut" tire. Luckily Don Gulla of the Road Rangers answered a call to help us. Don said the tire pressure was so low we would not have made it to the next exit to get air. He was able to add the air and send us on the way.
Both Diane and I want you to know how helpful and courteous Mr. Gulla was and that we really appreciate the work that he does. You never know these days who might stop while a person is stranded on the road. Please pass this thank you onto Mr. Gulla and let him know how thankful we are that he came to our rescue as the donut would probably have blown and we could have been hurt.
Karen A.
Orlando, Florida
November 2011
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This gentleman, at great risk to himself considering I-4 traffic flow in rush hour, came to my rescue and was courteous, kind, efficient and very helpful. Thanks so much.
District 5 Comment Card
November 2011
October 2011
October 2011
September 2011
September 2011
August 2011
August 2011
July 2011
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Hi,
I just wanted to thank the three men from the Florida Road Rangers that came to my rescue today in Miami. I ran out of gas on I-95 The first road ranger was there within minutes, he gave me gas, since he was on the other side of the highway, he called for another to come and tow me since my battery was dead. Two more rangers showed up and towed me and jump started my car. I can't thank them enough. It was a very dangerous situation, since it was almost high traffic commuter rush hour and the cars were flying by me. Thanks again for saving my day!
K.Reed
May
2011
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Good Morning!
I had such a wonderful experience Saturday morning, May 28th, when my car broke down on I-75 North on my way to a Convention with friends. Road Ranger #412 stopped, assessed the situation, and got me back on the road quickly and safely. I called him my Road Ranger Angel and although I do not know his name, want to say THANK YOU for doing his job with genuine kindness and concern.
Grateful Floridian,
Eve S.
April
2011
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Thank goodness for the Road Ranger Service Patrol . I was stuck this AM on the Florida Turnpike and a Road Ranger (AKA Angel of Mercy) came to my rescue without me even calling. I was not aware of this wonderful service. I am so grateful and can't thank the Road Ranger Service Patrol and the wonderful gentleman who helped me enough.
Many thanks, B. Golden
March
2011
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Just wanted to send a thank you email for the help I received from a Road Ranger last Thursday (3/24/11). I had a tire blowout on my boat trailer at I-95 NB right before Exit 131 (Orange ave). The Road Ranger had wood blocks and all the correct tools to complete the tire change very quickly and safely. Once again, I'd like to thank you for this service and hope that Florida continues this program for many years to come.
Feburary
2011
January
2011
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Dangerous spot – he came and got me out in less than 5 minutes, Thanks!
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This is a fabulous use of tax dollars. My boat trailer bounced off of the hitch. Jose helped reattach it on a very busy stretch of I-4 in downtown Orlando. He was simply awesome and incredibly courteous. Thanks to him.
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We had stopped between call boxes. Operator was alerted because our situation was picked up on a camera. Congratulations to FDOT on a very efficient system. My wife says she would give the operator a 20 on a scale of 10!
December 2010
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The Road Ranger found me within 3 minutes of the problem. He was courteous, polite and very efficient. What a wonderful service.
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Armando was my hero that day! I don’t know what I would have done! The highway was dangerously busy and I was afraid of strangers helping. Please keep this service going!
November 2010
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He saw me right away. I was relieved. I was on a bridge on I-75 during rush hour. Not safe. He told me just to stay put and he took care of everything. He was very professional.
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I was broken down on the top of (the) Skyway and SCARED – He helped me tremendously and put in place multiple safety measures. Thank you.
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The Road Ranger was very helpful and courteous. Thanks for the program. Road Rangers are the best. Keep up the good work.
October 2010
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Great job and great service in a dangerous spot on I-275. Thanks Dan. I really appreciate it.
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Showed up & immediately removed the 4x4 (lumber) on 95 that was causing problems with traffic. He then took care of my flat tire, being careful with my vehicle. He was polite, quick and very professional. Thanks for being there.
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I was driving alone and was involved in a terrifying accident on I-75. Mike was the first to the scene and helped in every way. I appreciate this service.
September 2010
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I was alone with 3 children and he stayed until I was picked up. He was very helpful. Thanks for having the Road Ranger service.
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No gas and a dead cell phone. This service is a blessing.
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Excellent customer service, really friendly and helpful. Calmed me down after my accident and made it less stressful for me. A-1.
August 2010
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Brent was extremely helpful and kind. It was a very scary place to be and his calm professional manner was much appreciated.
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Carlton was extremely helpful and made me feel very safe in an uneasy situation. Thanks.
July 2010
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I am very grateful he stopped and helped me. I would have been stuck for hours without him. I can’t thank him and the Road Ranger Service Patrol enough. Thank you!
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Awesome service and has made major impact on traffic in clearing roadside issues/debris.
September 8, 2009
District
5
I just want to start by saying Thank you for offering this free service. Glenn really saved my day! He arrived in less than 10 minutes and had my spare on in 5, all with a smile on his face. Thank you so much!
September
1, 2009
District
2
Being a single woman stranded on the highway is never fun. But the service I received from Jeff was wonderful. I was about 1 minute away from having a panic attack from being on the side of the road. Totally polite, helpful and just great!
August
8, 2009
District
1
Brent was a godsend. He was there in 2 minutes and was really nice and helpful and made what was an upsetting event – a blowout – turn out better than we expected.
August
18, 2009
District
5
I left my cell phone on top of my car and didn’t realize it until it was too late. Road Ranger saw me looking and stopped to help. Rocco found my phone on I-4! He was a lifesaver because it’s a Blackberry with all my contacts and appointment.
July
9, 2009
District
4
Mr. Garcia was very knowledgeable and professional. He went beyond the call of duty to calm me and help me as a 58 year old woman traveling alone. Give him a raise!! Mr. Garcia is an excellent example of our tax dollars at work.
April 9, 2009
District 7
I have never been so happy to see a stranger. Happy
- Friendly
- Courteous
- Professional
- All describe this gentleman. I was so nervous and scared. Thank God for this program. Please keep it going.
April 4, 2009
District 1
This man was fantastic, very friendly and courteous. He was my angel that day! He made my Good Friday
"Good." Thank you so much!
More Feedback Letters
For
additional
information,
please
contact
Patrick
Odom
at
Patrick.Odom@dot.state.fl.us.
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Florida Department of Transportation
State Traffic Engineering and Operations Office
605 Suwannee Street, MS 90
Tallahassee, Florida 32399-0450
Phone: (850) 410-5600
Toll Free: 866-374-3368, Ext. 5600
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