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State Traffic Engineering and Operations Office

Dial * FHP (* 347) for Road Ranger Dispatch - Or
Click Here for
Service Areas.
Frequently
Asked Questions - Road Rangers
Answers to some of the more frequently asked questions about the Road Ranger
Mission:
What do the Road Rangers do?
The Road Rangers trucks continuously rove the expressways in the service area
looking for stranded motorists, debris on the road, traffic accidents or other
incidents. The Road Rangers assist in these situations to help motorists and
ultimately keep traffic moving.
How much does the service cost motorists?
Motorists are not charged for the service. Also, while motorists are being
assisted, they can make up to two local phone calls for free.
Can I call them if I need help when I am stranded?
No, but during operating hours, they should be able to locate you within 15 to
30 minutes unless they are detained because of an emergency situation such as a
crash. When stranded along the highway, stay inside your vehicle and wait for
help to arrive. If you have a cell phone, you can dial *FHP for assistance.
What is my responsibility if I am stranded on the expressway?
If your vehicle is blocking a travel lane, Florida law requires that you shall
make every effort to move your vehicle so as not to block the regular flow of
traffic.
What happens when a repair exceeds the services offered?
The Road Rangers truck will move the disabled vehicle to the nearest safe
place, and, at the motorist expense, the FHP will contact another towing
service to assist further.
The Road Rangers is a great program. Why haven't I heard about it
before?
The Road Rangers program is still fairly new. It was started in 1995 in Broward
County and Palm Beach County. Miami-Dade County started the program in 1997.
The FDOT, with its partners, has expanded the program as well as efforts to
inform the public about it.
For additional information, please contact
Patrick Odom at
Patrick.Odom@dot.state.fl.us

Florida Department of Transportation
State Traffic Engineering and Operations Office
605 Suwannee Street, MS 90
Tallahassee, Florida 32399-0450
Phone: (850) 410-5600
Toll Free: 866-374-3368, Ext. 5600
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