Vicki Bradford is the manager of the
Business Systems Support Office, also referred to as BSSO.
BSSO is responsible for developing and maintaining enterprise
applications for the Department. In this role, the Information
Systems Development Methodology is followed as a structured method for
planning, organizing, and documenting the application and BSSO projects.
BSSO prepares an annual work plan which is the basis of work
for the fiscal year. (July 1 through June 30) This
plan identifies the projects and support for each application.
The plan is approved by the Information Resources Management
Council (IRMC) each year.
BSSO is responsible for the following:
Rapid Technology Solutions (RTS)
Research, analyze, design and develop customer solutions using rapid
application development methodologies to limit the solution's exposure
to the forces of changing technology. Develop and incorporate modular
designs to support a self-sufficient customer base. Coordinate and
direct an appropriate educational program to support customer solutions.
Prepare and maintain all pertinent documentation.
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E-Training
Solutions (ETS) is dedicated to providing FDOT offices with quality
training and support. We work in a fast paced environment and specialize
in making your training goals a reality.
Enterprise Applications Development (EAD)
Develop large-scale Department-wide applications which will be deployed
statewide. Analyze and manage service requests for web-based development
as prioritized by the Information Resources Management Council (IRMC).
The development process follows the Information Systems Development
Methodology (ISDM) and partners with the user-community as applicable.
Prepare all pertinent application system documentation for the developed
application.
Data Base &
Business Systems Support (DBBSS)
Provide design, implementation, maintenance, and performance
monitoring for production and test data base structures, for
which OIS is the custodian. Administer the Department's central
metadata Repository content. Provide technical support for
application developers and end users including acquisition,
configuration, installation and use of software used to access
the Department's data base environments.
Engineering / Operations Applications Support (EOAS)
Analyze and manage service requests for the maintenance and enhancement
of Engineering / Operations computer applications, including Commercial
Off-the-Shelf (COTS) applications. Document, coordinate and direct
technical improvements and upgrades to these applications and prepare
the end users for functional changes that may result. Respond to
technical emergencies and impacting business rule changes in an
efficient and timely manner.
Business Applications Development (BAD)
Analyze and manage service requests for development, enhancement and
maintenance of business applications using technologies such as
Geographic Information Systems (GIS), workflow, and web. Coordinate and
direct BSSO involvement with mandatory OIS Infrastructure projects.
Provide Webmaster Support for the FDOT Intranet and Internet
environments. Provide Development, Maintenance and Support of Web
Application Standards. Prepare and maintain all pertinent business
application system documentation.
Financial Applications Support (FAS)
Analyze and manage service requests for the maintenance/enhancements of
department-wide financial management applications as prioritized by the
user community and the Information Resources Management Council (IRMC)
following the Information Systems Development Methodology (ISDM).
Prepare and maintain all pertinent financial management and
administration application system documentation.
